Return Policy
At trendivana, we strive to ensure your complete satisfaction with every purchase. If, for any reason, you’re not fully satisfied, we offer a simple and straightforward refund policy.
Refund Period
You may request a refund within 30 days from the date you receive your order. Refunds cannot be processed after this time frame.
Refund Eligibility
To qualify for a refund:
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The product must be unused, unwashed, and in the original condition you received it.
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It should be in its original packaging with all tags still attached.
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You must provide documentation of your transaction, such as an invoice or confirmation email.
Non-Refundable Products
The following items cannot be refunded:
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Gift cards
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Items marked as final sale
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Customized or personalized products
Refund Procedure
Upon receipt and inspection of your returned item, we will notify you via email. If the refund is approved, it will be processed and credited to your original payment method within 10 business days.
Get in Touch
If you have any questions about our refund policy or need assistance with a return, feel free to contact us at [email protected]. We’re here to help and ensure your experience is as smooth as possible.
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